We are hiring!

Seasonal positions available at the Charles

• Remuneration: hourly rate, negotiable according to skills and experience
• Contract: seasonal
• Availability: flexible, weekdays, weekends, holidays
• Start date: immediately

Housekeeper

We are looking for a professional Housekeeper able to attend to our facilities with integrity and attention to detail. The goal is to create a clean and orderly environment for our guests, a critical factor in maintaining and strengthening our reputation.

Responsibilities:

• Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
• Ensure all rooms are cared for and inspected according to standards
• Protect equipment and ensure there are no inadequacies
• Notify management of any damages and deficits
• Deal with reasonable guests complaints/requests with professionalism and patience
• Check stock levels of all consumables and replace when appropriate
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices

Requirements:

• Proven experience as a Cleaner or Housekeeper, minimum 2 years
• Ability to work with little supervision and maintain a high level of performance
• Customer-oriented and friendly
• Prioritization and time management skills
• Working quickly without compromising quality
• Knowledge of English language
• Matric certificate, hospitality certificates

Runner

We are looking for a Runner to join our team and facilitate collaboration between our kitchen and wait staff. Food Runner responsibilities include setting tables, serving food orders and removing used dishes and utensils. If you’d like to gain experience in the restaurant industry and learn how to provide an excellent dining experience, we’d like to meet you. To be considered for this role, you should be available to work various shifts, including weekends. Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner.

Responsibilities:

• Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
• Deal with reasonable guests complaints/requests with professionalism and patience
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices
• Deliver food orders from the kitchen to customers’ tables rapidly and accurately
• Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins
• Check in with customers and take additional orders or refill water, as needed
• Remove dirty dishes and utensils
• Answer guests’ questions about ingredients and menu items
• Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the bill)

Requirements:

• Ability to work with little supervision and maintain a high level of performance
• Customer-oriented and friendly
• Prioritization and time management skills
• Working quickly without compromising quality
• Knowledge of English language
• Matric certificate, hospitality certificates
• Experience in a similar entry-level role in a restaurant
• Understanding of hygiene and food safety rules
• Physical ability and stamina to carry heavy trays and stand for long hours
• Multi-tasking abilities
• Good communication skills
• Ability to remain calm and professional in a fast-paced work environment

Chef de Partie

We are looking for a professional Chef de Partie to amaze the patrons of our establishment with excellent cooking according to the Head Chef’s recipes and specifications. Your work will be an important factor to a client’s contentment. The ultimate goal is to expand our client base and reputation to ensure long-term success.

Responsibilities:

• Prepare menus in collaboration with fellow chefs
• Ensure adequacy of prep at stations
• Follow the guidance of the Head or Sous Chef
• Provide input in new ways of presentation or dishes
• Put effort into optimizing the cooking process with attention to speed and quality
• Enforce strict health and hygiene standards
• Help to maintain a climate of smooth and friendly cooperation

Requirements:

• Proven experience in a Chef de Partie role
• Excellent use of various cooking methods, ingredients, equipment and processes
• Ability to multi task and work efficiently under pressure
• Knowledge of best cooking practices
• Culinary school diploma

Waiters

We are looking for a skilled waiter or waitress to take orders and deliver food and beverages to our customers. The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and ensure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to ensure orders are accurate and delivered promptly. Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.

Responsibilities:

• Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
• Deal with reasonable guests complaints/requests with professionalism and patience
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices
• Deliver food orders from the kitchen to customers’ tables rapidly and accurately
• Check in with customers and take additional orders or refill water, as needed
• Remove dirty dishes and utensils
• Answer guests’ questions about ingredients and menu items
• Inform management about customers’ feedback or requests
• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software, or by memorization
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver and collect bill payments
• Carry dirty plates, glasses and silverware to the kitchen for cleaning
• Review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Requirements:

• Ability to work with little supervision and maintain a high level of performance
• Customer-oriented and friendly
• Prioritization and time management skills
• Working quickly without compromising quality
• Knowledge of English language
• Matric certificate, hospitality certificates
• Understanding of hygiene and food safety rules
• Physical ability and stamina to carry heavy trays and stand for long hours
• Ability to remain calm and professional in a fast-paced work environment
• Proven work experience as a Waiter or Waitress
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work shifts

Complete the form and attached/upload your CV and motivation letter here.